Security

The protection of your information and data is our highest priority. WeMoney deploys state-of-the-art security measures when handling your information and data. All connections and transfer of data use secure encryption over TLS 1.2+.

Highly secure technology

Bank-grade security

We use the same industry-standard security practices as the leading banks. Our services are routinely inspected, tested and audited by qualified security and data specialists.

Encryption end-to-end

2048bit SSL encryption end to end whenever you use any of WeMoney services.

Read only access

WeMoney is a non-transactional service, meaning you can take control of your financial wellness, knowing it is not possible to transact (neither WeMoney or even you!) on any of your accounts, nor move your money through the app.

Accredited member of CDR

WeMoney is an accredited and active member of the Australian Consumer Data Right Scheme. This connection methodology, known as Open Banking, is regulated by the Australian Government and gives you more control over what data you share.

Learn more about Open Banking
Partnership with Yodlee

WeMoney has partnered with Yodlee, a global leader in banking information to store your information securely. Yodlee is trusted by over 30 million users worldwide.

Your banking login details are never stored

We don’t store your bank login details on our servers.

Identification of members

In order to access the WeMoney, all members sign up through a ID verification process that verify's your identity via Australian or New Zealand Government sources. In the cases where we cannot identify you through this process, WeMoney undertakes this process offline with you.

Additional security practices

You can’t move money

With your consent, WeMoney allows a one-way connection with your financial institution, giving WeMoney access to your transactions and balances to display this information to you via the app.

Fingerprint, FaceID, and PIN

We give you complete control to access WeMoney by turning on additional security layers within the application for regular secure use.

We never sell your information

We treat your personal data like we would our personal data to be treated. We never sell your personal data to third parties.

You're in control of your data

We'd be sad to see you go, but if you decide to stop being a WeMoney member, your details are permanently deleted from our servers.

Get in touch

If you have any questions, get in touch with us at security@wemoney.com.au

Security FAQ’s

Why does WeMoney need my bank login information?

In order to give our users a 360-degree view of their finances, we need access to your banking data and transactional information. Bank login credentials are required for WeMoney to securely retrieve this information via our financial data aggregation provider, Yodlee. WeMoney never stores your bank login credentials - they are transmitted securely via the app, directly to Yodlee, using 256 bit SSL encryption end-to-end.

Can I protect my WeMoney app?

We recommend creating a strong password combination using capital letters, numbers and special characters that you haven’t used anywhere else. 
You can take extra steps to protect your WeMoney account by using biometric and touch ID capabilities on your smartphone as well as by using our optional pin code feature.

How does WeMoney access my financial information?

In order to access your financial information and ensure that it is kept as safe as possible, we utilise a service provider called Yodlee who is the leading financial data aggregation platform provider globally.  Yodlee is a trusted partner for many banks and finance institutions and has 20 years in the industry with ten of those years available in the Australian market. Yodlee’s comprehensive risk management program is designed to intelligently focus resources and efforts to minimize security risk profiles. The process consists of formal risk assessments at the organizational and product level. In addition, risk management is incorporated into all facets of their processes, including integration with application development, data centre operations, and internal security processes.

Is my personal information safe with WeMoney?

Trust and Transparency are two of our strongest company values that we are our central focus. We encrypt all of your data end-to-end using 256 bit SSL encryption and follow the same security protocol standards that the banks do. In addition to this, we’ve also chosen as a company to opt-in as a member of Australian Government’s Privacy Act Optin Register which is all about making a public commitment to good privacy practice as a company. 

I've got more questions, how do I contact you?

Feel free to contact us anytime. If you have any further questions, contact us at hello@wemoney.com.au

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WeMoney acknowledges and pays respect to the past, present, and emerging Traditional Custodians of the land in which we live and work.

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